Zeichenfläche 1.png

REMOTE SUPPORT

Provide internal support or support services for customers.

Download Free Trial

Helping People 

Examples of how TeamViewer can simplify your everyday life.

 

INTERNAL IT SUPPORT 

No matter what the industry, computers, computer-controlled equipment, and mobile devices have become integral and essential tools for conducting business. Regardless of the size and complexity of its IT infrastructure, nearly every organisation can benefit from flexible internal IT support.

 internal it.png

Remotely maintain computers and computer-controlled equipment.

Support mobile devices,even if your office has a “bring your own device” policy.

Manage your company's users and devices via the management console.

Take advantage of integrations to build TeamViewer into your workflow.

 
         
 

IT SUPPORT SERVICES 

Professional IT support companies and managed service providers come in a wide variety of shapes and sizes. You might be a one-man operation dedicated to helping other small businesses, or you could represent a company that outsources IT services to other large organisation.

 it support.png

Provide cross-platform support for the broadest range of operating systems and devices.

Expect maximum campatibility with the latest high-end technology as well as older systems.

Use detailed connection reporting to form the basis for accurate billing information.

 

  

Useful TeamViewer Features

 

 

Tick TeamViewer.png

Direct Control 

Control a remote computer or Android mobile device (with support for mobile devices) as if you were the primary user sitting right in front of it.
 

Tick TeamViewer.png

Multi-Platform 

Cross-platform PC to PC, mobile to PC, PC to mobile, and even mobile to mobile connections that support Windows, macOS, Linux, Chrome OS, iOS, Android, Windows Universal Platform, and BlackBerry.
 

Tick TeamViewer.png

Comprehensive Reporting

Built-in reporting features log incoming and outgoing connections to know who did what, when, and for how long. Also, take advantage of session commenting capabilities and customer feedback forms.
 
             
 

Tick TeamViewer.png

Computers & Contacts

Arrange, group, and share your computers and contacts as needed. Receive instant alerts for important notifications and see when contacts are online in order to send instant messages or connect with just one click.
 

Tick TeamViewer.png

Service Queue

All service cases are collected in a service queue and identified based on a session code that can then be prioritized and organized in your team. Notifications ensure you never miss a service case.

 

Tick TeamViewer.png

Connect to Mobile Devices

Remotely connect to Android (with real-time remote control and unattended access possible) and iOS devices to see installed apps and running processes, push & pull settings, and view important device metrics.
 
 

Get Started Now!

Take a look around the TeamViewer account.

 

Watch the Video